1. Check-in & Check-out
- Check-in Time: Typically from 12:00 PM to 2:00 PM.
- Check-out Time: Usually by 11:00 AM.
- Early check-in or late check-out may be available upon request and subject to availability.
2. Identification Requirements
- Valid government-issued photo identification (e.g., Passport, Driver’s License, Aadhar Card) is required at check-in.
- PAN cards are generally not accepted as valid ID.
3. Cancellation Policy
- Cancellation 7 days or more before check-in: Often eligible for a full refund.
- Cancellation within 7 days of check-in: May incur a cancellation fee, often 50% of the total booking amount.
- No-show or early check-out: Typically non-refundable.
4. Extra Person Policy
- Children under 5 years: Stay free when sharing existing bedding.
- Children aged 5–10 years: May incur additional charges.
- Children over 10 years & adults: Generally considered as extra persons and may incur additional charges.
5. Payment Methods
- Accepted payment methods often include cash, credit/debit cards, and digital payment platforms like Google Pay or PhonePe.
6. Behavior & Conduct
- Guests are expected to maintain respectful behavior towards other guests and staff.
- The resort reserves the right to evict guests displaying disruptive or inappropriate behavior without refund.
7. Smoking & Alcohol Policy
- Smoking is typically prohibited in indoor areas.
- Alcohol consumption may be restricted or allowed only in designated areas.
8. Pets
- Pet policies vary; some resorts may allow pets with prior approval, while others may have restrictions.
9. Liability
- The resort is generally not responsible for loss or damage to personal belongings.
- Guests are advised to use in-room safes or the front desk for valuables.
For the most accurate and up-to-date information, I recommend contacting Thavalam Resort directly. They can provide you with their specific Terms and Conditions and address any other queries you may have.
10.Contact Information:
- Phone: 9446185451
- Email: thavalamresort2024@gmail.com
contact info : THAVALAM RESORT
If you need assistance with anything else or have further quest.